Call our support line 1 (800) 845-8968
This service is fulfilled by genVisa

Urgent U.S. Passport Renewal

Instructions for urgent passport renewal.

Step by step instructions for renewing your passport with sherpa°. Please follow the instructions outlined below to avoid unexpected delays. Our support team is here to help if you run into any issues or have questions.

Step 1: Complete the forms

Complete, print, date and sign the following two forms.

Authorization Form

A form authorizing us to submit the passport renewal on your behalf.

Download Authorization Form
U.S. passport renewal application: DS-82 online form

Complete the form online and print out the application. Sign and date it using black or blue ink.

The form must be completed online. Online system generates a custom bar code for each application in the top left corner. Applications without a barcode will not be accepted.

DS-82 online application

Step 2: Print & Sign

Print the forms from step 1 on separate pages (not double-sided).

Date and sign the forms in blue or black ink.

Step 3: Collect & Mail

Collect the following documents and mail them to us.

Authorization form

Printed, dated and signed Authorization form from step 1.

U.S. passport renewal application: DS-82

Printed, dated and signed DS-82 form from step 1.

Two (2) passport photos

They must be recent, identical, 2×2 inches, on completely white background. No glasses, no hats.

Get passport photos at Walgreens
Travel Itinerary

Copy of a plane ticket, or travel itinerary with the applicant’s name showing dates and flight information for a departure within 14 days or 30 days in case you need a visa.

Old (most recent) passport

Your passport must be:

  • not damaged
  • received within the past 15 years
  • issued when you were over 16 years old
  • still have the same name as in passport

Your previous passport will be returned to you with your new passport.

Mail your documents to

Generations Visa Service
2233 Wisconsin Ave N.W. Suite 405
Washington D.C. 20007-4151
Call our support line 1 (800) 845-8968

How does it work?

Fill, Print & Mail

Follow a simple check list to fill out a few forms, collect your documents and mail them to us.

We expedite your passport

We will submit your paperwork during one of our regular appointments at the passport office.

You get your passport

Your passport is mailed to you.
Call our support line 1(800) 845-8968
Interested in getting notified when ETIAS is launched and having priority access to apply? Sign-up here.